Refund policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A 15% restocking fee is applicable to all returns and/or exchanges.
All shoe return and/or exchanges are subject to a 25% restocking fee due to the high cost of shipping.
Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods.
Non-returnable items:
Lingerie
Hosiery
Lubes, Cleaners & Aphrodisiacs
Makeup
Sex Toys
Breast Forms
Crossdressing Masks
Personalized items
Health and personal care items
Latex Products
Any item that is returned more than 30 days after delivery
Any item not in its original condition, damaged or missing parts for reasons not due to our error.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a refund will be issued.
Final Sale items (if applicable)
Only regular priced items may be refunded, unfortunately Final Sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at feminizemestore@gmail.com and send your item to: Brimar Natural Life, LLC, 15275 Collier Boulevard, Suite. 201- 2015 Naples ,Florida 34119-6750, United States.
Shipping
To return your product, you should mail your product to:
Brimar Natural Life, LLC, 15275 Collier Boulevard, Suite. 201- 2015 Naples ,Florida 34119-6750, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Order Cancellation
Orders cannot be cancelled or altered once they are received. Please make sure you review your order carefully before clicking the BUY button.