Refund policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A 25% restocking fee is applicable to all returns and/or exchanges. All shoe return and/or exchanges are subject to a 50% restocking fee due to the high cost of shipping. PLEASE NOTE ALL REFUNDS WILL BE ISSUED IN THE FORM OF A STORE CREDIT WITH NO EXPIRATION DATE. NO EXCEPTIONS.

Several types of goods are exempt from being returned. We do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Lingerie

Hosiery

Lubes, Cleaners & Aphrodisiacs

Makeup

Sex Toys

Breast Forms

Crossdressing Masks

Personalized items

Health and personal care items

Latex Products

Any item that is returned more than 30 days after delivery

Any item not in its original condition, damaged or missing parts for reasons not due to our error.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a store credit will be issued.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at feminizemestore@gmail.com and send your item to: Brimar Natural Life, LLC, 1130 Creekside Parkway, 110364, Naples Florida 34108, United States

Shipping

To return your product, you should mail your product to: Brimar Natural Life, LLC 1130 Creekside Parkway, 110364, Naples Florida 34108, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Order Cancellation

Orders cannot be cancelled or altered once they are received. Please make sure you review your order carefully before clicking the BUY button.